Using this web site

Service status

Unplanned service disruption

Friday 28th October 2016 - ongoing

Due to a serious system failure delivery of data via 'My Account' is currently suspended. Disruption to registration, log in and other areas of our web site may also be experienced. Web sites and services should be considered at risk. We sincerely apologise for the inconvenience being caused.

The underlying issue has been escalated to third party support. Further details will appear here as and when they become known.

Monday 31st October 2016 12:00 - resolved

The above issue has now been resolved. Please accept our sincerest apologies for the inconvenience that was caused.

Planned service interruption

Thursday 27th October 2016 09:00 - 10:00 BST

Database maintenance is planned during this period. Services should be considered at risk.
This work has been successfully completed.

Thursday 10th November 2016 09:00 - 10:00 GMT

Database maintenance is planned during this period. Services should be considered at risk.

Wednesday 26th October 2016 15:00 - 15:30 BST

This work has been successfully completed.

 

We continuously monitor our web site for issues that may affect your use of our sites and services. If you are experiencing any difficulty using our web site then please do not hesitate to contact us or email our Web Master.

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