Network issues intermittently disrupting access to our web sites and services [more]

Using this web site

Service status

Planned service interruption

Patching of Oracle servers - 5th May 2015 13:00 to 14:00 BST
We are security patching our Oracle servers. During this period most dynamic content and data inventory and delivery services will be unavailable. We apologise for the inconvenience that will be caused. An update will be posted here once the work is completed.

Update - 5th May 2015 13:45 BST
The work has been completed successfully.

Unplanned issues

Network issue on our cloud platform - 2nd July 2015 12:40 - Ongoing

Ongoing network issues are intermittently disrupting access to our web sites and services. We will need to take some systems off line at 8am on 3rd July 2015 in order to investigate the problem further. Our web sites and services will be offline during this period. It is not yet known how long the outage and interruptions to service will last.

Please accept our sincerest apologies for the inconvenience being caused. Further information will be posted here when this information becomes known.


We continuously monitor our web site for issues that may affect your use of our sites and services. If you are experiencing any difficulty using our web site then please do not hesitate to contact us or email our Web Master.

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