Using this web site

Service status

Planned service interruption

Patching of Oracle servers - 5th May 2015 13:00 to 14:00 BST
We are security patching our Oracle servers. During this period most dynamic content and data inventory and delivery services will be unavailable. We apologise for the inconvenience that will be caused. An update will be posted here once the work is completed.

Update - 5th May 2015 13:45 BST
The work has been completed successfully.

Unplanned issues

Firefox 37.0

On upgrading Firefox from version 36.0 to 37.0 it is no longer possible to access secure https (SSL) on our web site. The below 'Problem loading page' error is given:


We are currently in the process of replacing our hardware SSL accelerator which should resolve this issue. In the meantime you may wish to use an alternative browser that is not affected e.g. IE or Chrome. Please accept our apologies for the inconvenience being caused.

Update 5th May 10:00
We have successfully replaced our hardware SSL accelerator and the Firefox issue has now been fixed.


We continuously monitor our web site for issues that may affect your use of our sites and services. If you are experiencing any difficulty using our web site then please do not hesitate to contact us or email our Web Master.

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