Using this web site

Service status

We continuously monitor our web site for issues that may affect your use of our sites and services. If you are experiencing any difficulty using our web site then please do not hesitate to contact us or email our Web Master. For urgent enquiries for data, please email We will endeavour to fix any issues and/or get data to you as soon as we can, but cannot guarantee a response outside office hours.

Planned maintenance

We have a maintenance window between 07:00 and 07:30 GMT. Access to our web sites and web services should be considered 'at risk' during this period.

26th March 2018 09:00 - 17:30 - Essential work to our underlying database systems is occurring between 09:00 and 17:30 on 26th March 2018. Although we are not expecting any outage to services there is always a small risk that disruption may be experienced with our data search and download services as well as other web services.



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