Using this web site

Pop ups and downloads with Internet Explorer on Microsoft Windows XP Service Pack 2 (SP2)

Pop ups

Pop ups are windows which are displayed in the middle of your screen. They may occur when you click a link or button, or just appear automatically. Some are a nuisance, such as unwanted adverts, and some may contain inappropriate content. However, pop ups can be helpful.

BODC occasionally uses pop ups to display important information to aid data delivery. We do not use them for advertising.

Downloads

BODC depends on file download to deliver data to you via the internet. Every possible effort is taken to ensure that our data delivery systems are clear from dangers (viruses or worms), although it is not possible to provide an absolute guarantee.

Microsoft Windows XP Service Pack 2 (SP2)

Due to these annoyances and dangers, SP2 is configured with both pop ups and file download disabled as the default. If you are experiencing problems accessing data from our web site it might be caused by this SP2 feature.

To determine if you have SP2 installed

From the Internet Explorer toolbar

Select

• Help > About Internet Explorer

An information window will be displayed. If you have SP2 installed it will be listed in the 'Update versions:' section. If you do not have SP2 installed and are still experiencing difficulties please contact us for advice.

To change the SP2 defaults

From the Internet Explorer toolbar

Select

• Tools > Pop-up Blocker > Turn off Pop-up Blocker — to allow pop ups
• Tools > Internet Options > Security > Custom Level > Downloads > File download enable — to allow file download

You will also need to accept the download for each application as you select it in the browser.

Please see Windows XP Service Pack 2 Overview for more information.

---

Related BODC pages

Using this web site		Site navigation
Popups and downloads with SP2